Privacy Policy

1. Scope

This policy explains how Flora Profunda (“we”, “us”) processes personal information when you visit our website, purchase courses, or communicate with us.

2. Data we collect

• Account data: name, email, password hash.
• Transaction data: purchased courses, amounts, timestamps.
• Technical data: device, browser, IP address, and diagnostics.
• Support data: messages you send to us, including attachments.

3. How we use data

• Provide and improve courses and features.
• Process payments and issue receipts.
• Detect, prevent, and address technical issues and abuse.
• Comply with legal obligations and enforce terms.

4. Cookies

We use strictly necessary cookies for security and preferences (e.g., theme), and optional analytics cookies. You can manage consent via the cookie banner at any time. Blocking cookies may limit some functionality.

5. Sharing

We share data with service providers under contract who process it on our behalf (e.g., payment processors, analytics). We do not sell your personal data.

6. Security

We implement organizational and technical measures appropriate to the risk, including encryption in transit and access controls. No system is perfectly secure; please use a strong, unique password.

7. Your rights

Depending on your location, you may have rights to access, rectify, delete, or port your data, and to object or restrict certain processing. To exercise your rights, contact us using the details below.

8. Contact

Email: [email protected] • Phone: +1 (415) 340-8892